Custom orders
Tell us what you have in mind. Your answers open as a WhatsApp message to us, and we take it from there.
Good to know
Custom pieces usually take 2–4 weeks depending on size. We deliver across Lebanon and can ship abroad on request.
Frequently asked questions
How do I pay?
There's no online checkout. Once we confirm your order on WhatsApp you can pay cash on delivery or by bank / wallet transfer. For custom pieces we may ask for a small deposit before we start.
How long does an order take?
“Ready to ship” pieces leave within about 3 days. Made-to-order pieces take 1–4 weeks depending on size — each product shows its own timing.
Do you deliver outside Beirut?
Yes — everywhere in Lebanon. International shipping is possible on request; message us and we'll quote it.
Can I choose my own colours?
Absolutely, that's our favourite part. Most made-to-order pieces can be made in any colour combination we can find yarn for.
Can I return or exchange?
Because every piece is handmade (often just for you), we don't accept returns on custom orders. If something isn't right with a ready-made piece, message us within 3 days and we'll sort it out.